Top 7 Reasons for GST Refund Rejection & How to Avoid Them

Claiming a GST refund should be a smooth process—but often, taxpayers are hit with refund rejections, deficiency memos, or partial sanctions. Whether you’re filing a refund for exports, inverted duty structure, or excess cash balance, the GST refund mechanism has several compliance traps.

In this blog, we unpack the 7 most common reasons for GST refund rejections under the current regime and give you clear, actionable advice to avoid them.

✅ 1. Mismatch in GSTR-1 and GSTR-3B

🔍 Why It Gets Rejected:

One of the most frequent causes is data mismatch between:

  • GSTR-1 (Invoice-level outward supply details), and
  • GSTR-3B (Summary return used for payment).

For export-related refunds (without payment of tax under LUT), officers validate the turnover disclosed in GSTR-1 vs. GSTR-3B. If there’s a mismatch, it leads to partial or full rejection.

🛠️ How to Avoid It:

  • Always reconcile GSTR-1 and GSTR-3B before filing.
  • Ensure export invoices are reported in Table 6A of GSTR-1.
  • Report accurate zero-rated supplies in Table 3.1(b) of GSTR-3B.
  • Use automated reconciliation tools or platforms like Vaive.ai to validate before filing.

✅ 2. Ineligible ITC Claimed

🔍 Why It Gets Rejected:

Refunds related to accumulated ITC are often rejected when:

  • The ITC claimed includes blocked credits under Section 17(5) (e.g., food, motor vehicles).
  • ITC is claimed on capital goods, which is not eligible for refund under Inverted Duty claims.

🛠️ How to Avoid It:

  • Exclude blocked inputs and capital goods from the refund computation.
  • Match ITC only from eligible invoices reported in GSTR-2B.
  • Check the Inverted Duty Refund Formula carefully under Rule 89(5).

✅ 3. Lack of Supporting Documents

🔍 Why It Gets Rejected:

GST officers often reject refunds when key documents are missing:

  • Shipping Bills
  • Export Invoices
  • Bank Realisation Certificates (BRC) or FIRC
  • LUT acknowledgement (for exports without payment)

Without this documentation, refund eligibility cannot be verified.

🛠️ How to Avoid It:

  • Maintain a refund filing checklist.
  • Attach all mandatory documents as required under Rule 89(2).
  • Use document management features in refund platforms or CRMs to avoid manual errors.

✅ 4. Wrong Selection of Refund Category

🔍 Why It Gets Rejected:

Choosing the wrong refund type on the RFD-01 portal leads to procedural rejection. Common mistakes include:

  • Selecting “Export of goods with payment of tax” instead of “without payment”
  • Claiming refund under wrong head (e.g., excess balance instead of accumulated ITC)

🛠️ How to Avoid It:

  • Understand refund categories: Export with/without payment, Inverted Duty, Excess balance, etc.
  • Refer to CBIC FAQs or Circulars like 125/44/2019-GST for clarity.
  • Take assistance from GST experts or automated tools like Vaive.ai.

✅ 5. Late Filing Beyond Time Limit

🔍 Why It Gets Rejected:

Refunds must be filed within 2 years from the “relevant date” as defined under Section 54 of the CGST Act. Any delay makes the claim time-barred and ineligible.

🛠️ How to Avoid It:

  • Know your relevant date:
    • For exports: date of shipping bill/BRC
    • For ITC refund: end of tax period
  • Set internal reminders or automate refund due dates using tools.

✅ 6. Failure to Respond to Deficiency Memo (RFD-03)

🔍 Why It Gets Rejected:

If your application is found defective, the officer will issue an RFD-03 memo. If you don’t rectify and refile the application within 30 days, the claim is closed.

🛠️ How to Avoid It:

  • Track refund filing status regularly.
  • If you get an RFD-03, refile as fresh RFD-01 within 30 days with corrected information.
  • Keep detailed notes of previous communications to avoid repetition of errors.

✅ 7. No Actual Exports or Fake Documentation

🔍 Why It Gets Rejected:

Refunds are rejected if exports were:

  • Not substantiated with actual shipping or BRC documents.
  • Found to be bogus or not reported correctly in ICEGATE data.

Also, cases flagged under ITC fraud investigations or fake invoice detection are automatically put on hold.

🛠️ How to Avoid It:

  • Ensure all export data matches with ICEGATE portal.
  • Don’t claim refund unless shipping, invoice, and payment details are complete.
  • Avoid engaging in vendors or invoices flagged under risky exporters list.

⚖️ What If Your Refund is Rejected?

If your claim is partially or fully rejected, you have the following options:

  • File RFD-05 appeal within 3 months of rejection.
  • If rejection is based on factual grounds, file a rectified RFD-01 with supporting clarification.
  • Use Vaive.ai to auto-draft detailed representations and appeal documents.

✍️ Final Thoughts

GST refund rejections can be prevented, not just contested. With proper reconciliations, timely filings, correct categorization, and complete documentation—you can ensure faster refunds and reduce disputes.

💡 How Vaive.ai Can Help You

Vaive.ai is your AI-powered assistant built specifically for GST litigation and consultancy. If your refund has been rejected or kept on hold, we help you:

  • Draft professional replies to refund rejection orders
  • Respond to deficiency memos (RFD-03) with clear, structured submissions
  • Generate appeal-ready documents for GST refunds
  • Save time with pre-formatted, legally sound templates for refund-related notices

Whether you’re a taxpayer or a consultant, Vaive.ai simplifies the drafting process—no more guesswork or manual formatting.

📩 Contact us at info@vaive.ai or WhatsApp/call +91-9871399306